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At Netmaker, accessible from www.netmaker.io, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Netmaker and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Netmaker.
This policy is not applicable to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, email address and payment history through third party services such as Stripe.Payment history information is solely charge amount and date of purchase.
We use the information we collect in various ways, including to:
Netmaker follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics.
The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Netmaker's Privacy Policy does not apply to other advertisers, websites or web services. Thus, we are advising you to consult the respective Privacy Policies of these third-party services for more detailed information.
It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Netmaker does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
At Netmaker, we prioritise the security of our systems and users. This policy outlines our approach to handling cybersecurity incidents that may affect the availability, integrity, or confidentiality of our infrastructure, services, or customer data.
We encourage responsible disclosure of security vulnerabilities or incidents that may affect Netmaker software or services. If you discover a security issue, please report it directly to the email : security@netmaker.io
Please include:
Please avoid public disclosure until we've had a reasonable opportunity to address the issue.
This policy applies to:
Netmaker is committed to transparent, timely, and responsible disclosure of significant security incidents. We will notify affected customers and stakeholders when:
Based on the incident's nature and severity, we notify users through:
We aim to:
All reported incidents are documented internally and retained for a minimum of 2 years, including investigation notes, communications, and resolution history.
We believe in building trust through proactive and transparent communication. We value the dedication of security researchers and partners who help maintain the security of our ecosystem.